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Operations Specialist - Portuguese

Referencia: 139504 - Portuguese
Nombre de la empresa: Hewlett Packard

Ubicación

Población: Sant Cugat
Provincia: Barcelona
País: España


Descripción

Puesto vacante: Operations Specialist - Portuguese
Categorías:
Administración de empresas - Finanzas y contabilidad
Departamento: Channel Operations Specialist
Número de vacantes: 1
Descripción de la oferta: Channel Replenishment Operations team is providing word-class services in Europe for channel partners. The team is supporting the specific channel of retailers, distributors and resellers. The team is responsible for supporting these external partners in the area of order fulfilment and to represent the interface to other internal departments of the company.

Operations Specialist

The scope of the job is the management and coordination of order taking, order backlog as well as post sales activities for channel partners in France or Italy, centrally from Barcelona. The Partner Account Administrator acts as a focal point for all order fulfilment related partner inquiries. Furthermore a key function is to address, explore and solve partner claims, such as delivery failures, price disputes etc. in close collaboration with country sales teams, credit & collection departments and logistics teams.


Requisitos

Estudios mínimos: Licenciado
Experiencia mínima: Al menos 2 años
Requisitos mínimos: • Bachelor degree or equivalent education, ideally with business orientation.
• Native in Portuguese and excellent English language skills.
• Experience in coordinating multiple activities.
• Preferred experience in dealing with external customers by telephone.
• High IT proficiency and experience as a user of MS Office applications.
• Excellent spoken and written communication skills.
• Ability to manage high workload while keeping a high level of quality and meeting deadlines.
• Excellent team work ability and a positive attitude.

Requisitos deseados: The Opportunity:

To work in a world class company in an international environment with first class premises and working conditions.
To work in a dynamic and energetic group where your organization and communication skills will be fully utilized and where customer service and problem solving are the key to success.


Contrato

Tipo de contrato: Indefinido
Jornada laboral: Completa